FAQ

How long does delivery take?
Between 5 to 15 business days for mainland Portugal.

How do I make a return?
You have 30 days after receiving your order to return it. Contact us via the contact form.

What payment methods do you accept?
Credit/debit card (Visa, Mastercard, Amex) and Shop Pay.

Do products come with a warranty?
Yes, 2-year legal warranty in accordance with European legislation.

Can I track my order?
Yes. You'll receive a tracking email once your order has been shipped.

How can I contact support?
Through the contact form on our website. We reply within 24 business hours.